Terms & Conditions

These Terms & Conditions govern your use of the Heritage Auto Pro & Tire website and any information, appointment requests, or services made available through it.

By accessing or using this website, you agree to these terms. If you do not agree, please discontinue use of the website.

1. Website Information

The information provided on this website is intended for general informational purposes only. While we aim to keep information accurate and current, service details, pricing, availability, warranties, and operating hours may change without notice.

2. Automotive Information

Website content should not be treated as a substitute for an in-person vehicle inspection, professional diagnosis, or written repair estimate.

Vehicle symptoms can have several possible causes. A final diagnosis can only be provided after the vehicle has been inspected by a qualified technician.

3. Appointment Requests

Submitting an appointment request through the website does not guarantee that the requested time is available.

An appointment is confirmed only after Heritage Auto Pro & Tire communicates acceptance by phone, email, text message, or another approved method.

4. Service Estimates and Pricing

Prices displayed on the website are general estimates or starting prices unless explicitly stated otherwise.

Final pricing may vary based on vehicle make, model, condition, labour requirements, parts availability, taxes, shop supplies, and additional repairs identified during inspection.

No additional work will be performed without appropriate customer authorization.

5. Vehicle Information

Customers are responsible for providing complete and accurate vehicle information, including the year, make, model, engine size, and vehicle identification number when required.

Inaccurate information may affect parts availability, pricing, appointment duration, or service recommendations.

6. Parts Orders

Parts availability and pricing are subject to supplier inventory and may change without notice.

Special-order, electrical, programmed, installed, or non-returnable parts may be subject to additional conditions, deposits, restocking fees, or return restrictions.

7. Warranties

Certain repairs may qualify for manufacturer, supplier, NAPA AUTOPRO, or Heritage Auto Pro & Tire warranty coverage.

Warranty eligibility, duration, limitations, exclusions, and claim procedures are governed by the applicable warranty documents and service invoice.

Website descriptions are summaries only and do not replace the official written warranty terms.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact and vehicle information
• Disclosing known vehicle problems or modifications
• Removing personal valuables before service
• Reviewing and approving estimates before work begins
• Collecting the vehicle within the agreed timeframe
• Paying all approved charges when due

9. Website Use

You agree not to use this website for unlawful, fraudulent, or abusive purposes.

You must not:

• Attempt to gain unauthorized website access
• Disrupt website security or functionality
• Upload malicious code or automated spam
• Copy website content for unauthorized commercial use
• Submit false or misleading information

10. Intellectual Property

Unless otherwise stated, the website design, text, graphics, branding, photographs, logos, and other materials are owned by or licensed to Heritage Auto Pro & Tire.

Content may not be reproduced, modified, distributed, or used commercially without written permission.

11. Third-Party Websites and Services

Our website may link to third-party websites, social media platforms, maps, booking systems, or payment services.

Heritage Auto Pro & Tire does not control and is not responsible for third-party content, security, availability, privacy practices, or terms.

12. Limitation of Liability

To the extent permitted by law, Heritage Auto Pro & Tire will not be liable for indirect, incidental, special, or consequential losses resulting from:

• Use or inability to use the website
• Reliance on general website information
• Website interruptions or technical errors
• Third-party websites or services
• Unauthorized access beyond our reasonable control

Nothing in these terms excludes liability that cannot legally be excluded.

13. Indemnification

You agree to indemnify and hold Heritage Auto Pro & Tire harmless from reasonable claims, losses, or expenses resulting from your misuse of the website or violation of these terms.

14. Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

15. Governing Law

These Terms & Conditions are governed by the laws of the Province of Alberta and the applicable laws of Canada.

Any dispute will be subject to the jurisdiction of the courts located in Alberta, unless applicable law requires otherwise.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Changes become effective when the revised version is published on this page.

17. Contact Us

For questions about these Terms & Conditions, contact: