Privacy Policy

Heritage Auto Pro & Tire respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or booking automotive services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, contact forms, appointment requests, phone calls, or email communications.

This information may include:

• Your name
• Email address
• Phone number
• Vehicle year, make, model, engine size, or VIN
• Appointment and service information
• Questions or messages submitted through the website

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

• IP address
• Browser and device type
• Pages visited
• Time spent on the website
• Referral source
• General location information

This information helps us understand how visitors use the website and improve its performance and usability.

3. How We Use Your Information

We may use the information collected to:

• Respond to questions and service requests
• Schedule and manage appointments
• Provide automotive repair and maintenance services
• Recommend suitable parts or services
• Send appointment or service-related communications
• Improve our website and customer experience
• Maintain website security and prevent misuse
• Meet legal and regulatory requirements

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure website traffic, and understand how visitors interact with our pages.

You may disable cookies through your browser settings. However, certain website features may not function properly when cookies are disabled.

5. Google Analytics and Advertising Tools

We may use third-party tools such as Google Analytics, Google Ads, or similar services to measure website activity and advertising performance.

These providers may collect information through cookies or similar technologies according to their own privacy policies.

6. How We Share Information

We do not sell or rent your personal information. Information may be shared only when reasonably necessary with:

• Website hosting and technology providers
• Appointment or communication service providers
• Analytics and advertising platforms
• Professional advisers
• Government or regulatory authorities when legally required

Service providers are expected to use the information only for the services they provide on our behalf.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of online transmission or storage is completely secure, so absolute security cannot be guaranteed.

8. Data Retention

Personal information is retained only for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, and comply with legal obligations.

9. Third-Party Links

Our website may include links to third-party websites, including social media platforms, map services, and external booking systems.

We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies before providing personal information.

10. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information held about you.

You may also withdraw consent for certain communications by contacting us using the details below.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date.

13. Contact Us

Questions about this Privacy Policy or the handling of your personal information may be directed to: